How do you handle training and onboarding for your customer support agents?

Our agents are comprised of experienced and linguistically capable individuals who are ready to perform support work for you. Our process and project training can take 2-8 weeks, depending on the complexity of the project. It can include product trainings, system trainings, practice support with evaluation, coaching, live support with checking process, up until they become fully ready to conduct the support work independently.

By |January 30th, 2024|Categories: |
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